I guess I've been hiding under a rock, or after moving to Virginia I think I just stopped eating out as much because the selection was more limited (in my humble Texas opinion). Either way, where has Chick-Fil-A been all my life??
Before becoming a mom, I probably wouldn't have paid as much attention as I do now to my dining experience in a fast-food restaurant. I would walk in, order, sit down, and eat away. But a funny thing happens when a child (or two or three) enters the picture: even the most mundane outing often becomes a large balancing act of strollers that won't open correctly, squirming children, and too few limbs (in a nutshell, the phrase "stay at home" takes on new meaning). Any additional help becomes greatly appreciated!
So, I began to notice the little things, like when a Chick-Fil-A employee opened the door for me. And how a Chick-Fil-A employee brought a rolling high chair up to the front counter for me so I could put Jack down instead of continuing to hold him while I ordered. And how she graciously asked if she could carry my tray to the table (a huge bonus), and then pulled together a few tables for me so the group I came with could all sit together. Then she handed me a plastic placemat (the kind that stick to the table and aren't cheap at Babies-R-Us) free of charge and asked me if she could get me anything else. About 10 minutes later she came by our table and asked if she could get us any refills on drinks, which was another huge bonus because with kids, less time spent away from the table equals less opportunity for things to go wrong. On top of all this, every time I thanked her she said "My pleasure", and I think she meant it! When was the last time a McDonald's/Wendy's/etc employee said "My pleasure" to anything?
I'm not intending to rag on every other fast-food restaurant out there, it was just blindingly obvious how polite and respectful the employees were at Chick-Fil-A, and that makes anything less pale in comparison pretty easily. Anybody else know of any restaurants with great customer service? Oh, Starbucks comes to my mind too!
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2 comments:
I like Chick-Fil-A for the food and I agree the service, wherever I been has been excellent. I also like Starbucks but find it too expensive. I did however find a cheap alternative to Starbucks regular coffee at Hardee's Fast Food. While we were traveling back from Winterfest on Sunday we stopped for breakfast at a local Hardee's and I ordered a coffee. I've never tasted a better fast food coffee, mind you I was up very early that morning with a bunch of teens for church and had a long tiring drive ahead of me but it was really good. I decided I would give it a second chance back home and it too was very good so check it out and let me know what you think.
I can't remember the last time I was in a Hardee's, but for good cheap coffee, perhaps it's time to give it a try again!
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